Selecting the correct size crate will help ensure that your pet will be accepted and assure your pet will have a comfortable trip. Please see the measuring your pet tab for additional information on determining proper crate size.

Standard Crate Sizes

Small (100 series) – 21″x16″x15″
Medium (200 series) – 27″x20″x19″
Intermediate (300 series) – 32″x22″x23″
Large (400 series) 36″x24″x26″
Extra large (500 series) – 40″x27″x30″
Giant (700 series) – 48″x32″x35″

Crate types:-

Hard Plastic Crates
Ventilation holes on all sides of crate
Must have metal nuts and bolts to hold the top and bottom together
Custom crates must meet IATA requirements that vary by species

Unacceptable Crates

Crates with wheels
Fabric or soft-sided crate (unless traveling in cabin – pictured on right)
Crates with dial latches to hold the top and bottom together (picture 1 below)
Wire crates (picture 2 below)
Top opening crates (picture 3 below)
Crates with side snaps to hold the top and bottom together (picture 4 below)
Collapsible crates (similar to picture 2 below but may be made of plastic)

Helping your pet feel secure in the crate

It is best to purchase your shipping kennel several weeks ahead of your pet’s trip so that you have time to acclimate the pet to it’s crate. Our staff can give you many tips on crate training which will significantly reduce the stress of travel for your beloved pet. During travel it is best to include a personal item of a family member that has been handled and not washed so the pet travels with a familiar scent.
Items prohibited in the crate

High sided beds

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